Phone 'n' Moan

Checking availability…

Let me whinge!

Can't talk now?

What it is

You yap;
We listen.

A real conversation with a real person

We all need to let off steam sometimes. One way to do it: have a good old moan.

And who better to moan to than someone who doesn’t know you, and who you’ll never speak to again? Tell them about your bum spot; tell them how bad your spouse’s cooking is. No-one in your life ever need hear this sh*te.

It is a classic, private audio call — just via the internet. There are no chatbots or programmed responses. On the other end of the line is a human, ready to listen.

How to make a call →

Original style mobile phone

Ways to whinge

£2.99

Vent
Now

Instantly call a Listener

Speak to a real person

Private and anonymous

Approx. 5 minutes

From
£12.99
Only
£9.99!

Rant
Later

Book a slot with a Listener

Speak to or chat with a real person

Name and email required

Approx. 20 minutes

FREE

Whinge
Publicly

Yell into the void

Leave an answer machine message

Your recording may be used in social media adverts

1 minute

What it isn't

We listen.
We don't take orders.

This is not therapy, counselling or life coaching

Rotary phone

It is not therapy. It is not a sex line.

The Listener on the end of the line is a real person with their own opinions. They may not even agree with you — and they don’t have to!

Our Listeners are there to

  • be real humans, and
  • listen.
Why is nobody available right now?

Our staff are all based in the UK and are usually around between 10am and 10pm UK time, so if it’s night time there they may all be asleep!

Otherwise they could be out shopping, picking kids up from school, working their other job, making a cake, napping… You get the picture.

You can always book a call for a time that suits you.

Are you trained in counselling?

No! If you need therapy, speak to a trained therapist. If you are in distress, crisis or need emergency support call a crisis hotline instead.

Can you give me advice?

The Listener’s main job is…to listen. But they’re a real person and you can ask for advice if you want.

Note that if they don’t feel comfortable doing so, they don’t have to.

Can I choose who to speak to?

No. You may get the same person 10 times in a row or only once. You can’t ask staff for personal information.

Can I swear?

Yep! But sexual or disrespectful language directed at the Listeners will not be tolerated and they reserve the right to end the call early without refund.

Is it confidential?

We never record calls, and for instant calls we don’t ask for your name or phone number. Stripe asks for an email address to send your receipt.

For booked calls you’ll need to give a name and an email address so we can send your booking confirmation. See our Privacy Policy for the details.

I have a problem

For all things glitches, bugs, missed appointments etc email us at phonenmoan@gmail.com.

If you have a bad experience with a member of staff please especially let us know.

How do I pay?

Payments run through Stripe, so your card details never touch our servers. You can pay with any major card, Apple Pay, Google Pay, or PayPal — whatever's best for you. Booked calls are paid by card when you book.

VISA AMEX  Pay Google Pay PayPal
What if the call drops out?

You can rejoin from the call page (or your booking link) for the rest of your call time.

For instant calls and gifts, you’re only charged (or your gift used up) once the call counts. If it never reaches a real person, or ends too soon, your payment is released (or your gift stays unused) automatically.

Who is the Listener?

The service is staffed by a small pool of Listeners. They are normal people with different personalities, priorities and schedules.

What if I just sit in silence?

You can do that. As long as you’re not violating our terms you can do what you like.

What should I talk about?

It’s up to you!

To hear what others have said, check our answering machine.

Frequently asked questions

Flip phone

Book a call

Book a babble

Schedule a call for a time that suits you

Pick a day and time from our Listener calendar. You will be emailed a join-call link

Gift a call

Buy someone a chat

Give the gift of a gab!

You can now buy a call for that special someone in your life...who won't stop talking!

How to gift a call →

Rotary phone with a bow on top

Speak soon!